6c66 Privacy Policy
At 6c66, protecting your personal data is a core responsibility. This Privacy Policy explains exactly what information we collect, how we use it, who we share it with, and the rights you hold over your own data as a player on our platform.
How 6c66 Handles Your Data
These highlights summarise the most important aspects of our approach to data privacy. The full legal text follows in the sections below — all of which form part of this binding Privacy Policy.
Minimal Data Collection
6c66 collects only the personal data that is strictly necessary to operate your account, process payments, verify your identity, and comply with anti-money-laundering obligations. We do not collect data speculatively.
No Data Sales
Your personal data is never sold, rented, or traded to third-party marketers or data brokers. Any sharing of your data is limited to service providers directly necessary to operate the 6c66 platform.
Secure Storage
All personal data held by 6c66 is stored on encrypted servers protected by 256-bit SSL technology. Access controls limit who within the organisation can view your personal information.
Your Rights Matter
You have the right to access, correct, and request deletion of your personal data at any time. Our support team handles privacy requests promptly, typically within five business days of receipt.
Cookie Transparency
We use cookies to maintain your session, remember preferences, and analyse platform performance. No third-party advertising cookies are placed without disclosure. You can adjust your browser settings at any time.
Direct Contact
For any privacy-related enquiry, including data access requests or complaints, contact our dedicated support team at [email protected]. All privacy communications are handled confidentially and in English.
1. Data We Collect
6c66 collects personal data from you through several channels, including when you register an account, make a deposit or withdrawal, use our gaming products, contact support, or browse the platform. The categories of personal data we collect are as follows:
1.1 Identity & Contact Data
When you register a 6c66 account, we collect your full legal name, date of birth, residential address (including city and country — primarily Bangladesh cities such as Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar), email address, and mobile phone number. This data is required to open and maintain your account.
1.2 Identity Verification (KYC) Data
As part of our Know Your Customer (KYC) process, we may request copies of government-issued identity documents such as your Bangladesh National Identity Card (NID) or passport, along with proof of address documents such as a recent utility bill or bank statement. These documents are used solely for age verification and identity confirmation and are stored securely with restricted access.
1.3 Financial Data
We collect details of the payment methods you use to deposit and withdraw funds, including mobile financial service account references for bKash, Nagad, Rocket, and Upay, and bank account or card details where applicable. We do not store full card numbers; payment card data is tokenised and processed by our certified payment partners. We retain transaction histories — amounts, timestamps, and method references — for regulatory and audit purposes.
1.4 Gaming & Behavioural Data
We collect records of your gameplay activity on 6c66, including game sessions, wager amounts, wins and losses, sports betting selections, bonus usage, and session durations. This data is used for account management, fraud detection, responsible gaming monitoring, and to improve our product offering.
1.5 Technical & Device Data
When you access the 6c66 platform, we automatically collect certain technical data, including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and session timestamps. This information helps us maintain platform security, detect suspicious access patterns, and optimise the user experience across devices.
1.6 Communications Data
If you contact our support team via live chat or email, we retain records of those communications, including the content of messages, timestamps, and resolution notes. This data is used for quality assurance, dispute resolution, and training purposes.
2. How We Use Your Data
6c66 processes your personal data only where there is a lawful basis for doing so. The primary legal bases we rely on are: (a) performance of a contract — processing necessary to provide you with the gaming and payment services you have requested; (b) legal obligation — processing required to comply with anti-money-laundering, age verification, and other applicable legal requirements; and (c) legitimate interests — processing carried out for fraud prevention, platform security, and service improvement, where those interests are not overridden by your privacy rights.
The specific purposes for which we use your personal data are set out below:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Identity, contact, KYC data | Contract performance |
| Processing deposits and withdrawals | Financial data, identity data | Contract performance |
| Age and identity verification | KYC documents, date of birth | Legal obligation |
| Anti-money-laundering compliance | Financial data, transaction history | Legal obligation |
| Fraud detection and prevention | Technical data, gaming data, financial data | Legitimate interests |
| Responsible gaming monitoring | Gaming data, session data | Legitimate interests / legal obligation |
| Customer support and dispute resolution | Communications data, account data | Contract performance |
| Platform analytics and improvement | Technical data, behavioural data | Legitimate interests |
| Promotional communications (opted-in only) | Contact data, gaming preferences | Consent |
6c66 does not use your personal data for automated decision-making that produces legal or similarly significant effects on you without human review. Where automated tools are used for fraud detection or responsible gaming flagging, a member of our compliance team reviews any resulting action before it is applied to your account.
3. Data Sharing & Disclosure
6c66 does not sell, rent, or trade your personal data to any third party. We share your data only in the following limited and controlled circumstances:
3.1 Payment Service Providers
To process your deposits and withdrawals, we share relevant financial and identity data with our payment partners, including mobile financial service operators (bKash, Nagad, Rocket, Upay) and banking partners (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank). These partners operate under their own data privacy obligations and are permitted to use your data only for the specific purpose of processing your transaction.
3.2 Game Technology Providers
Our casino games are delivered by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive your player identifier and session data to deliver gameplay, calculate outcomes, and produce game logs. They do not receive your full identity or financial data unless required for their own compliance obligations under their operating licences.
3.3 Identity Verification Services
We may use third-party KYC and identity verification services to assist with confirming the authenticity of documents submitted during the verification process. These services process only the specific document data required for verification and are bound by strict data processing agreements.
3.4 Legal and Regulatory Disclosure
6c66 may disclose personal data to law enforcement agencies, regulatory bodies, or other public authorities where required to do so by applicable law, court order, or regulatory directive. In such cases, we disclose only the minimum data necessary to satisfy the legal requirement and, where legally permissible, notify the affected player of the disclosure.
3.5 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of all or part of 6c66's business, your personal data may be transferred to the successor entity as part of that transaction. We will notify affected players of any such transfer and the privacy implications before it takes effect, where reasonably practicable.
4. Cookies & Tracking
The 6c66 platform uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to analyse how players use our services. A cookie is a small text file placed on your device when you visit a website. Cookies do not contain executable code and cannot access other data stored on your device.
4.1 Types of Cookies We Use
- Essential Cookies: Required for core platform functionality, including maintaining your login session, storing your account preferences, and ensuring the security of your session. These cookies cannot be disabled without impairing platform functionality.
- Analytics Cookies: Used to collect aggregated, anonymised data about how players navigate the platform — which pages are visited most frequently, where players drop off, and how features are used. This data helps us improve the platform experience. No personally identifiable information is included in analytics reports.
- Preference Cookies: Used to remember settings you have chosen, such as language preference (English) and display options, so you do not have to re-enter them on each visit.
- Security Cookies: Short-lived cookies used to detect fraudulent activity, unusual login patterns, and other security anomalies during your session.
4.2 Third-Party Cookies
Some third-party service providers integrated into the 6c66 platform — such as analytics tools and game providers — may set their own cookies on your device. These are governed by the respective provider's cookie and privacy policies. 6c66 does not permit third-party advertising networks to place cookies on the platform for behavioural advertising purposes.
4.3 Managing Cookies
You can control and delete cookies through your browser settings. Most modern browsers allow you to block all cookies, accept only first-party cookies, or delete existing cookies. Please note that disabling essential cookies will prevent you from logging in to your 6c66 account and using core platform features. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.
5. Data Security
6c66 takes data security seriously and implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:
- Encryption in transit: All data transmitted between your device and the 6c66 platform is encrypted using 256-bit SSL/TLS technology. You can verify this by checking for the padlock icon and "https://" prefix in your browser's address bar.
- Encryption at rest: Sensitive personal data stored on 6c66 servers — including KYC documents and financial records — is encrypted at the storage level using industry-standard encryption algorithms.
- Access controls: Access to personal data within 6c66's internal systems is restricted on a role-based, need-to-know basis. Staff with access to sensitive data are subject to confidentiality obligations and regular security training.
- Intrusion detection: Our infrastructure is monitored around the clock for unusual access patterns, potential intrusion attempts, and system anomalies. Security incidents are escalated immediately to our technical team.
- Regular audits: 6c66 conducts periodic internal and external security reviews to identify and remediate vulnerabilities before they can be exploited.
Despite these measures, no data transmission over the internet or storage system can be guaranteed to be 100% secure. In the unlikely event of a data breach that affects your personal data, 6c66 will notify you promptly and take all reasonable steps to contain the breach and mitigate any resulting harm.
6. Data Retention
6c66 retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account identity and contact data | Duration of account + 5 years | AML compliance and audit trail |
| KYC verification documents | Duration of account + 5 years | Regulatory obligation |
| Transaction and financial records | Duration of account + 7 years | Financial regulation and tax requirements |
| Gaming session logs | 3 years from session date | Dispute resolution and responsible gaming |
| Support communications | 3 years from last contact | Quality assurance and dispute history |
| Technical and device logs | 12 months from collection | Security monitoring |
| Marketing preferences | Until consent is withdrawn | Consent-based processing |
Where your account is closed — whether by you voluntarily or by 6c66 due to a terms breach — we retain the above data for the periods specified from the date of closure. At the end of the applicable retention period, data is securely deleted or irreversibly anonymised.
7. Your Privacy Rights
As a 6c66 player, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected] with the subject line "Privacy Request" and a description of your request. We will respond within five (5) business days.
7.1 Right of Access
You have the right to request a copy of the personal data we hold about you, along with information about how it is being used and with whom it has been shared. We will provide this information free of charge in a clear and readable format.
7.2 Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For certain data fields — such as your registered name or date of birth — correction may require you to submit supporting identity documentation.
7.3 Right to Erasure
You may request the deletion of your personal data where: (a) the data is no longer necessary for the purpose for which it was collected; (b) you withdraw consent and there is no other legal basis for processing; or (c) the data has been processed unlawfully. Please note that this right is not absolute — we may be required to retain certain data to comply with legal obligations (such as anti-money-laundering regulations), even after an account is closed.
7.4 Right to Restrict Processing
In certain circumstances — such as while a data accuracy dispute is being resolved — you may request that we temporarily restrict the processing of your personal data to storage only, rather than active use.
7.5 Right to Data Portability
Where processing is based on your consent or the performance of a contract, and is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider if you choose.
7.6 Right to Object
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on our legitimate interests, although in such cases we may continue processing if we can demonstrate compelling legitimate grounds that override your privacy interests.
7.7 Withdrawing Consent
Where processing is based on your consent — for example, receiving promotional emails about 6c66 offers — you may withdraw that consent at any time by updating your communication preferences in your account settings or by contacting support. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
8. Changes to This Policy
6c66 reserves the right to amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes to this policy, we will notify registered players by email to the address associated with their account, and by posting a prominent notice on the platform, at least seven (7) days before the changes take effect.
The "Last updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how 6c66 protects your personal data. Continued use of the platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
If you have any objection to a material change in this Privacy Policy, you should discontinue use of the platform and contact our support team to discuss your options, including account closure with a refund of any remaining real-money balance.
9. Contact & Privacy Enquiries
For any question, concern, or formal request relating to this Privacy Policy or the personal data 6c66 holds about you, please reach our support team using the following details:
- Email: [email protected]
- Live Chat: Available 24/7 from your account dashboard
- Response Time: Privacy requests are acknowledged within 24 hours and resolved within five (5) business days
- Language: All privacy communications are handled in English
Our support team serves players across Bangladesh — including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar — and is available around the clock to address your privacy concerns.
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